Our Process Removes Problems Before They Start
Most tile jobs fail in predictable ways. Contractors underestimate time. Materials arrive wrong. Communication breaks down. Costs creep up.
We’ve seen these problems wreck projects for 15 years. So we built a process that prevents them. From your first call to final cleanup, you’ll know exactly what’s happening and when. No guessing. No surprises. No stress.
We’ve seen these problems wreck projects for 15 years. So we built a process that prevents them. From your first call to final cleanup, you’ll know exactly what’s happening and when. No guessing. No surprises. No stress.
It Starts With Your Vision
Even If It’s Just a Feeling
Even If It’s Just a Feeling
Most consultations take 30-45 minutes. You'll leave with a clear picture of what's possible.
What happens:
- Free consultation, online or in-person
- We discuss how you use the space
- Review your timeline and budget range
- Show examples of similar projects
— I want it to feel clean and modern, but not too cold.
We’ll translate that into materials, layout, and finish options you’ll love.
We’ll translate that into materials, layout, and finish options you’ll love.
Whether you’re updating a rental unit, finishing a new home, or upgrading your business interior — we begin by understanding what matters most to you.
We don’t expect you to know tile names, layout patterns, or where to start. That’s our job.
1 STEP
We Listen First
We Listen First
- Specific materials with part numbers
- Labor hours and crew size
- Timeline with start and finish dates
- What's included, what's extra
What you won't find:
- Hidden fees
- Vague timeline estimates
- Surprise upcharges
Your quote includes:
— I need to know the real cost upfront. My last contractor added $800 in 'extras' I never agreed to.
We give you exact numbers: $X for materials, $Y for labor, $Z for cleanup. No "plus materials" pricing. The total we quote is what you pay.
We give you exact numbers: $X for materials, $Y for labor, $Z for cleanup. No "plus materials" pricing. The total we quote is what you pay.
The number we quote is the number you pay. Unless you choose to upgrade something, your final bill matches your approved estimate.
Know Exactly What You're Paying Before We Start
2 STEP
CLEAR QUOTE
CLEAR QUOTE
- Evening installations (after business hours)
- Weekend work (no extra charge)
- Coordination with other trades
- Locked-in start and finish dates
We adjust our schedule to yours. Evening installs cost the same as day work. We coordinate with your other contractors directly.
Scheduling options:
— I can only do this work after 6 PM.
— My tenant moves in Friday — can you be done by Thursday?
— The kitchen guys finish Monday, can you start Tuesday?
Restaurants can't close for two weeks. Landlords have move-in dates. Homeowners coordinate multiple contractors. We get it. Your project timeline matters more than our convenience.
— My tenant moves in Friday — can you be done by Thursday?
— The kitchen guys finish Monday, can you start Tuesday?
Restaurants can't close for two weeks. Landlords have move-in dates. Homeowners coordinate multiple contractors. We get it. Your project timeline matters more than our convenience.
When we schedule your project, it doesn't get bumped. We show up when promised and finish on the date we committed to.
We Work When It Works for You
3 STEP
Schedule
Schedule
- Floor and furniture protection
- Contained work areas
- Daily photo updates
- Professional-grade tools and materials
You won't come home to tile dust on your kitchen counter or grout smeared on your baseboards. We clean as we work and do a final cleanup before leaving each day.
Standard on every job:
— Please don't track mud through my house. I'm still living here during the work.
We cover your floors and furniture before bringing in tools. Work areas stay contained. We sweep and wipe down surfaces before leaving each day. Your space stays livable throughout the project.
We cover your floors and furniture before bringing in tools. Work areas stay contained. We sweep and wipe down surfaces before leaving each day. Your space stays livable throughout the project.
Our crews work differently than most contractors. Tools get organized. Surfaces get protected. Workspace gets cleaned daily.
Materials we use: Direct relationships with Schluter, Mapei, and other manufacturers mean consistent quality and immediate problem-solving if issues arise.
Materials we use: Direct relationships with Schluter, Mapei, and other manufacturers mean consistent quality and immediate problem-solving if issues arise.
Professional Results Without the Construction Chaos
4 STEP Clean Install Work
- Complete walkthrough inspection
- Care and maintenance instructions
- 1-year workmanship warranty
- Direct contact for any questions
- Professional cleaning kit
- Touch-up grout pen
- Sealant for future maintenance
What's included:
Optional add-ons:
— What if something goes wrong in six months? How do I clean this properly?
— Who do I call if I have questions later?
We provide a 1-year workmanship warranty and detailed care instructions. You get our direct phone number for any questions. We fix problems immediately, not when it's convenient for us.
— Who do I call if I have questions later?
We provide a 1-year workmanship warranty and detailed care instructions. You get our direct phone number for any questions. We fix problems immediately, not when it's convenient for us.
Once installation is complete, we walk through everything together. You'll see the finished work, understand how to maintain it, and get our contact information for future questions.
We Don't Leave Until It's Perfect
5 STEP
Final Inspection, Warranty
Final Inspection, Warranty
